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D104 Group 3

What is a Wiki?

A Wiki is a collaborative website powered by Wiki software. Its content can be freely created and edited by virtually anyone via the Internet browser. More main features include:

• has a simplified markup language
• is both a software and a website
• is an efficient conversational tool among groups of people
• is the simplest online database

Advantages of Wikis

• provides a platform for communication
• user-friendly
• collaborators are able to make editions and updates in real time
• people from different parts of the world can work on the same document simultaneously
• archives each change made; you can revert back to undo changes easily
• has no predetermined structure; can be used for a variety of applications
• there is a wide range of open source software; licensing costs should not be an issue

Disadvantages of Wikis

• open to anyone to edit and view; confidential documentation may be exploited, hence no authorship
• ideas presented may not be completely accurate or valuable
• update and upload slowly
• if not updated periodically, content may become obsolete
• if not managed properly, open to spam and vandalism
• requires Internet connectivity to collaborate
• wikis do not necessarily prevent hackers
• flexibility of a wiki's structure can lead to disorganized information

Popular Wiki Products

• Wikipedia, Wiki Answers, WikiDoc
• PBWiki
• Zoho Wiki
• Confluence Enterprise Wiki

Examples of Vendors, Companies

1. Microsoft
2. Intel
3. Infosys
4. Adobe

Enterprise Wikis (general overview)

• quick and easy to create pages containing hyperlinks
• built up incremental knowledge
• enhance internal knowledge sharing
• organize and collaborate information
• increase cooperation
• economical and time-saving
• versions can be compared
• accelerates the progression of information updating

Features of Confluence Enterprise Wiki

• easy to use
• cost-effective
• rich text editor
• improves collaboration and knowledge management
• authority control

Suggestions to Managing Wikis

• enhance the security
• make sure energy and resources are closely monitored
• evaluate employee's involvement carefully
• consider incentive systems
• establish joint ownership

Future Use of Wikis

• wikis are mainly commercialized in corporate management fields and are still evolving
• how to use it more efficiently depends on how well it is adopted by a business
• the popularity of wiki usage is rapidly growing as more and more enterprises are beginning to embrace this technology

Conclusion

It is beyond question that the advent of wikis has changed the way students, employers, employees, executives, businessmen and other users work together on projects in a more cooperative, collaborative manner. Technological advancement is inevitable. The popularity of wiki usage is rapidly growing as more and more enterprises are beginning to embrace this technology. Wikis will surely continue to serve as an effective widget for organizations for many years to come.